Can the Aqara U200 connect to Wi-Fi for remote control?

The U200 requires a Matter-enabled hub to connect to the internet. Only when paired with such a hub can it be controlled remotely through the hub’s compatible app.

Why isn't the motor working properly?

Please ensure the correct adapter is selected from the 9 incuded sizes and that the lock bodyis fimly secured to the door using the provided achesive pads if needed.

If I don’t have a compatible hub, can I still use the lock?

Yes. You can still use the basic features via Bluetooth in the Aqara app (like adding fingerprints, passcodes, and Auto Lock). However, features such as Home Key, remote unlocking, and automations will not be available.

Does this product support Apple Home Key?

Yes. The Aqara U200 supports unlocking with Apple Home Key, but it requires a Matter-enabled Apple hub (e.g., HomePod 2, HomePod mini, or Apple TV 4K 2021/2022).

Why is the fingerprint not unlocking the Aqara U200?

Ensure your finger and the sensor are clean and dry—wipe both with a clean cloth. Some fingerprints (e.g., children or elderly) may be too faint to recognize—try another family member to check if it’s a fingerprint or device issue.

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Smart Lock U200 (With Fingerprint), Matte Over Thread, Door With Apple Home Key And Rechargeable Battery, Supports Home, Google Alexa Smartthings, Silver

Product ID: 645578552

Details

Brand
Aqara
Item dimensions L x W x H
6.2 x 6 x 15.2
Lock type
Deadbolt
Material
Metal
Special features
Native Matter

📲Matter & Thread native support

🔐6-month battery life

🖐️25 fingerprint capacity

EC$1932

Duties & taxes included

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Sold byAmazon Saint Vincent and the GrenadinesDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔒 Unlock the future of home security with style and smarts!

POWER THAT LASTS - Rechargeable Li-ion battery powers up to 6 months on typical use, with backup AAA and hardwired options for uninterrupted security.
EFFORTLESS INSTALLATION - No drilling or door modifications needed—mounts over existing locks compatible with European and Scandinavian profiles.
SILENT SMART SECURITY - Quiet release mode, automatic locking, tamper alerts, and AES encryption keep your home safe and your entry discreet.
SEAMLESS SMART HOME INTEGRATION - Native Matter support over Thread connects effortlessly with Apple Home, Google Home, Alexa, and SmartThings for ultimate control.
KEYLESS CONVENIENCE MULTIPLE ACCESS - Unlock via fingerprint, Apple Home Key, password, NFC, or app control—perfect for sharing temporary access securely.

The Aqara Smart Lock U200 is a sleek, rechargeable deadbolt designed for millennial professionals seeking seamless smart home integration. Supporting native Matter over Thread, it offers versatile unlocking methods including fingerprint (up to 25 users), Apple Home Key, and app control. Installation is hassle-free with no drilling required, compatible with European and Scandinavian door profiles. Its 6-month battery life, quiet release mode, and advanced security features like AES encryption and tamper alerts make it a cutting-edge, reliable upgrade for modern homes.

Specifications

ASIN	B0D1BZPJP1
ASIN	B0D1BZPJP1
Additional Features	Native Matter Support Over Thread
Batteries	1 Lithium Ion batteries required. (included)
Best Sellers Rank	#10,544 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #38 in Home Security & Surveillance Biometrics
Brand Name	Aqara
Color	silver
Connectivity Protocol	Bluetooth, Thread
Control Method	Touch
Controller Type	Apple 2-in-1 Matte Controller & Border Router
Customer Reviews	3.6 3.6 out of 5 stars (872)
Customer reviews	3.6 3.6 out of 5 stars (872)
Date First Available	16 July 2024
Finish Types	Polished
Included Components	Smart Lock U200 × 1, User Manual Aqara Battery Cylinder Adapter Set Hex Screwdriver USB-C Cable AAA Batteries 4, 3M Sticker EVA Pad Kit Screw Power Bank Bag 1
Item Dimensions	6.2 x 6 x 15.2 centimeters
Item Type Name	Smart Lock U200 Silver
Item Weight	0.65 Kilograms
Item model number	EL-D02E
Lock Type	Deadbolt
Manufacturer	Lumi United Technology Co., Ltd
Manufacturer	Lumi United Technology Co., Ltd
Material Type	Metal
Model Name	EL-D02E
Model Number	EL-D02E
Number of Items	1
Number of Packs	1
Number of Pieces	1
Product Dimensions	6.2 x 5.99 x 15.19 cm; 650 g
Recommended Uses For Product	home security and smart home integration
Shape	Rectangular
Style Name	Smart Lock U200 Silver
UPC	192784001608

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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EC$1932

Duties & taxes included

In stock

Sold byAmazon Saint Vincent and the GrenadinesDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Saint Vincent and the Grenadines.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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