Operating Model Canvas: aligning operations and organization with strategy Hardcover – 12 April 2017

But not quite what I was expecting!Andrew Campbell wrote, ( with Michael Goold if I recall) one of the best books on organisation structure I have read, 'Strategies and Styles'. I was expecting something similar: learned, well structured, thoughtful and thought provoking, and, well, lots of words!By contrast, on first appearance this is a picture book, with lots of colour, graphics and flow charts, linked with the minimum of words. Upon reading I discovered it was not a thought piece, nor an argument. It is a 'How To' book. It is as if some very good consultants had come in and were presenting to me on how to make the changes I wanted.And it is more than good. Once I got over the shock to my expectations and read it carefully I realised this is better than having consultants come in: it is a focussed and very practical A to Z of the what, why and how when it comes to thinking about organisational models, linked to strategy. It is DIY for thoughtful managers. I learned a lot. And I am going to give it to a couple of people I know grappling with this at the moment.

I like the structure of the framework, more depth is truly needed.. more elaboration

Absolutely love this book, especially the real life examples! Having worked with some of the firms mentioned in the book, I can see connections with implementations I have worked on. This book simplifies everything! Thank you!

As a longstanding Organisation Design practitioner, the is the best and most practical book I’ve read on constructing Operating Models. I have no hesitation in recommending it highly.

This book is well presented, easy to follow, and fun to engage with. Yes, I used the 'f-word'. The authors provide the modern digital product or service manager the missing piece of the BMC+VPC puzzle, answering the question of how to land and operate their project in a live environment.Following the guidance within the pages provides the reader with all of the materials needed to facilitate group conversations and insights into ensuring that a change project is an enduring success.I will add a word of caution though. Be prepared to have some robust conversations throughout this work, because you will no doubt surface organisational technical debt, which will need to be addressed. The value of doing so is increased operational agility, and failure to address such debt will ... Well, I'll leave you to work that out. Success, after all, isn't mandatory.

This book contains a raft of tools and examples for someone trying to design an operating model to best achieve an organisation's strategy. Some of these tools are more well-known than others, but they are well-presented with examples to show how they can be used in practice. The book is written in clear language that is easy to understand and follow.While there were many real-life case studies presented of operating models, the book is more heavy on examples showing the final model but less so on how these were arrived at. There are two worked examples provided for this, which to the authors' credit covers quite a lot of detail, but I feel the balance should be on worked examples rather than final models. It is important for someone to be able to understand which tools may be useful in which design contexts, so perhaps a few more work-in-progress case studies would be more beneficial.The book uses a wide range of colours and graphics - good if you like variety, not so good if you don't like "busy" layouts.Overall - it is a good book to have as a guide towards designing operating models!(Disclaimer: I was given a copy of this book to review. These are my own unbiased thoughts about it.)

What a great book. Thank You. I've had it with me for a while but finally read through. A very good reference that I'm sure I will visit quite often

Andrew's latest book is excellent - the practical, no nonsense guide is both accessible and packed full of information and real world examples, ranging from a general overview of the canvas and how it extends the "backstage" of a business (as defined within the business model canvas), through to the tools and approach required for creating high level operating models for both businesses and functions.This is a core "go-to" reference guide and highly recommended for anyone who is looking to tackle an operating model project of their own.