Question 1

Why did this stop working with my galaxy s9?  it worked for some time then stopped. is it due to android 10 upgrade?  how can i get it to work again?

Accepted Answer

For Android 10+ system, please download MScopes, AN98 or OTG View(special version for Android 10)from official google play. For system lower than Android 10, please download Camerafi2, MScopes from official google play.

Question 2

It says the lights are dimmable but can they be turned off if you dont need them? As in running the camera without the lights?

Accepted Answer

Just got mine today. My light won't come on at all. Highly upset, as I needed that that most.

Question 3

Does this work with the note 5?

Accepted Answer

This one has the USB-C connector. The Note 5 has a micro-USB I believe.  So without an adapter, it will not work.  There are other ones with the M-USB connector available.

Question 4

wont plug into my android phone, do you provide an adapter or what can i do

Accepted Answer

Dear Customer,
Thanks for choosing us. Don't worry about your issue, if you don't know how to or can't deal with it, please feel free to send us email with your order ID, we will find best solution for you.
Just as what other customer answered, it is the new type C usb instead of the micro usb, so you need to find an adapter. When you are buying an new adapter, please make sure it support OTG.
As you know, our product is a kind of small camera, we need to make sure the phone support OTG and UVC function, so the data and image can be transferred smoothly between inspection camera and phone. When we use adapters between the camera and phone, we also need to take these factors(OTG and UVC function) of the adapter and compatibility into consideration. That's why we asked you to make sure the adapter should at least support OTG.
(For phone OTG confirmation, you can install a free app "USB OTG CHECKER" to check.)
Any other questions or doubts, please feel free to ask questions here or contact our support team by the email on instruction.
Best Regards,
Fantronics

ASIN	B071HYRPND
Aperture Modes	Automatic
Aspect Ratio	4:3
Audio Output Type	internal
Best Sellers Rank	#214,052 in Industrial & Scientific ( See Top 100 in Industrial & Scientific ) #376 in Borescopes
Brand	FANTRONICS
Camera Flash	no flash
Color	black
Compatible Devices	Most USB C Android phones (e.g. Samsung, HTC, Sony), computers, Macbooks, and FANTRONICS devices
Connectivity Technology	USB
Customer Reviews	4.1 4.1 out of 5 stars (8,261)
Effective Still Resolution	2 mp
Exposure Control Type	Automatic
File Format	JPEG, PNG, or MP4
Flash Modes Description	Fill Flash
Flash Type	Internal
Focal Length Description	2-4 inches
Focus Type	Adjustable Focus
Hardware Interface	USB, USB 2.0
ISO Range	100-6400
Item Weight	0.27 g
Light Sensitivity	100-6400
Macro Focus Range	2-4 inches
Manufacturer	FANTRONICS
Maximum Focal Length	10.2 centimeters
Maximum Shutter Speed	1/4000 oder schneller
Media Type	USB C
Mfr Part Number	FT-12
Minimum Shutter Speed	Más rápido que 0.001 segundos
Model Number	8595730525
Photo Sensor Resolution	2 mp
Photo Sensor Technology	CMOS
Real Angle of View	70 degrees
Sensor Cleaning Method	Water
Sensor Type	CMOS
Shooting Modes	Underwater
UPC	669665422451
Video Capture Format	MP4
Video Capture Resolution	720p, 480p
Viewfinder Type	LCD screen
Water Resistance Level	Waterproof

USB Snake Inspection Camera, FANTRONICS Scope Camera with 8 LED Lights IP67 Waterproof Semi-Rigid Snake Cord USB C Borescope for iPhone, iPad and Android Phone (16.4ft)

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